Politique d’expédition
Shipping Policy
At Desmond's Variety Store, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly extended.
Shipping Times
Estimated delivery times may vary depending on your location and shipping carrier.
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United States: 7–15 business days
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Canada: 7–15 business days
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United Kingdom: 7–15 business days
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Australia: 8–18 business days
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Europe: 7–18 business days
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International Orders: 10–25 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Tracking updates may take 24–72 hours to appear after shipment.
Delivery Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to:
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High shipping volumes
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Customs inspections
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Weather conditions
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Public holidays
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Carrier delays
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Other circumstances beyond our control
Desmond's Variety Store is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided, please contact us as soon as possible. Once an order has been shipped, we may be unable to modify the delivery address.
Desmond's Variety Store is not responsible for orders delivered to incorrectly provided addresses.
Lost or Stolen Packages
If your tracking information indicates that your package has been delivered but you have not received it, please:
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Check with household members or neighbors.
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Contact the shipping carrier directly.
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Reach out to our support team for assistance.
Desmond's Variety Store is not responsible for packages lost or stolen after they have been marked as delivered by the carrier.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide:
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Your order number
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Photos of the damaged item
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Photos of the packaging
We will review the issue and work to provide a suitable resolution.
Contact Us
If you have any questions regarding shipping or your order status, please contact us through our Contact Us page.
Thank you for shopping with Desmond's Variety Store.